Thank you for choosing Simply Well Collective for your Foundational Wellness Consults and at-home lab testing needs. We value your commitment to your health and well-being.

1. Booking and Confirmation:

   • All Foundational Wellness Consults and at-home lab testing appointments must be booked in advance through our designated channels.

   • Your appointment is considered confirmed upon successful booking and receipt of payment.

2. Cancellation by Client:

   • No refunds will be provided for cancellations made at any time, regardless of the notice period.

3. Rescheduling:

   • Clients may request to reschedule their appointment up to 24 hours before the scheduled time, subject to availability.

4. No-Show Policy:

   • If a client fails to show up for a scheduled appointment without prior notice, no refund will be issued.

5. Exceptional Circumstances:

   • In cases of genuine emergencies or unforeseen circumstances, we may consider exceptions to this policy. Please contact us as soon as possible to discuss your situation.

6. Contact Information:

   • For rescheduling or any inquiries, please contact us at hello@brilockwood.com

By booking an appointment with Simply Well Collective, you acknowledge and agree to abide by the terms of this no-refund policy. We appreciate your understanding and cooperation as we work together towards your optimal well-being.

Thank you,

Simply Well Collective